Call Handler caller imput issue

Unanswered Question
Mar 15th, 2010

We have 2 offices where we utilized an opening greeting where it says to continue in "language" press "number"

It seems in both of these cases if you hit the # when the greeting says to it tells you it does not recognize that. If you hit the # before it asks you to it works fine..seems to be a timing issue?

I have this problem too.
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