Outbound: Timeout for the imported list, so not to dial it

Unanswered Question
Mar 15th, 2010

Hi All;

In the outbound auto dialer:

Is it possible to set a timeout for the imported numbers in the list, so within that time, if no agent available then the number will be removed (so will not dial the number) even after the agent login.

Can this be acheived in the outbound auto dialer? How?

Appreciate the help.

Regards

Bilal

I have this problem too.
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Aaron Harrison Mon, 03/15/2010 - 17:01

Hi

UCCE or UCCX?

For UCCX there isn't any such feature - you could name each campaign after the date which you upload it on, and then manually remove each campaign after a number of days past the upload date.

Aaron

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