Ciscoworks schedule backup error

Unanswered Question
Mar 15th, 2010
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Hi everyone.

We run Ciscoworks on a Windows server. (1500 licence)


Common Services      3.2

Campus Manager       5.1

Ciscoview                  6.1.8

Ciscoworks Assistant 1.1.0

Device Fault Manager 3.1.0

IPM                           4.1.0

Integration Utility        1.8.0

LMS Portal                1.1.0

LMS                          3.1

RME                         4.2.0


The problem we have is .. when we attempt to schedule a backup,

we are prompted with 'Do you want to schedule a backup'

we select ok

then we get an error message 'Cannot schedule D:/Recover/'

(where D:/Recover is the drive and directory we want to backup to)

We are trying to also have 3 generations


ODDLY, we can run a backup using the immediate option....


Any help appreciated....


Thank you.


Cheers,

Joe

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Joe Clarke Mon, 03/15/2010 - 21:41
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Make sure the D:\Recover directory has full control for casuser.

jmulligan.nz Mon, 03/15/2010 - 23:19
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Hi Joe (bit of an echo ... grin)


I will get the sys admin to check this out.


We do not have server access other than through the Ciscoworks Client.


Will let you know how it pans out.


Thank you.


Cheers,

Joe

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