NICE voice logging

Unanswered Question
Mar 15th, 2010

Hi,

My customer use Centralised Call Manager. They want to deploy NICE voice logging and add a NICE server in Centrallised Call Manager Cluster site. However, Do they need any NICE servers or modules added in other remote/branch sites ?

Thanks

Leung

I have this problem too.
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cm6043 Tue, 03/16/2010 - 22:45

I have sent this information to the pre-sales of NICE but they don't know whether the voice gateway need a module. Could anyone know whether the voice gateway need a module ?

Thanks

Leung

Aaron Harrison Wed, 03/17/2010 - 01:42

Hi

If NICE can't tell you what NICE kit you need on a remote site, get a different product.

Regards

Aaron

Paolo Bevilacqua Wed, 03/17/2010 - 03:53

100% agree, for a client I got a different product and they know what they make. Beside, it's cheaper.

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