NICE voice logging

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Mar 15th, 2010
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Hi,


My customer use Centralised Call Manager. They want to deploy NICE voice logging and add a NICE server in Centrallised Call Manager Cluster site. However, Do they need any NICE servers or modules added in other remote/branch sites ?


Thanks

Leung

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paolo bevilacqua Tue, 03/16/2010 - 05:31
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Have you tried contacting NICE, for this kind of pre-sales information ?

cm6043 Tue, 03/16/2010 - 22:45
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I have sent this information to the pre-sales of NICE but they don't know whether the voice gateway need a module. Could anyone know whether the voice gateway need a module ?



Thanks

Leung

Aaron Harrison Wed, 03/17/2010 - 01:42
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Hi


If NICE can't tell you what NICE kit you need on a remote site, get a different product.


Regards


Aaron

paolo bevilacqua Wed, 03/17/2010 - 03:53
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100% agree, for a client I got a different product and they know what they make. Beside, it's cheaper.

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