NICE voice logging

cm6043 · ‎03-15-2010

Hi,

My customer use Centralised Call Manager. They want to deploy NICE voice logging and add a NICE server in Centrallised Call Manager Cluster site. However, Do they need any NICE servers or modules added in other remote/branch sites ?

Thanks

Leung

paolo bevilacqua · ‎03-16-2010

Have you tried contacting NICE, for this kind of pre-sales information ?

cm6043 · ‎03-16-2010

I have sent this information to the pre-sales of NICE but they don't know whether the voice gateway need a module. Could anyone know whether the voice gateway need a module ?

Thanks

Leung

Aaron Harrison · ‎03-17-2010

Hi

If NICE can't tell you what NICE kit you need on a remote site, get a different product.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

paolo bevilacqua · ‎03-17-2010

100% agree, for a client I got a different product and they know what they make. Beside, it's cheaper.