NEWB: Obtaining Firmware Updates

Answered Question
Mar 16th, 2010
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Hi All,


OK, I've been trying to understand how I, a one-man business, can get a Firmware Update for an old router (c857) I purchased.


From what it appears, I need to take out a Service Contract with Cisco? Is this right? I don't want any hand holding, just the ability to download the file, but it looks like this is something Cisco have recently stopped doing?


Cheers,


Rich.

Correct Answer by paolo bevilacqua about 7 years 3 months ago

That is right. Cisco never allowed to donwload their software without a support contract.

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Correct Answer
paolo bevilacqua Tue, 03/16/2010 - 05:36
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That is right. Cisco never allowed to donwload their software without a support contract.

michaellambert@... Tue, 06/22/2010 - 19:17
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What is the cheapest way

to get a service contract number for the purpose of having fully patched and secure equipment? Some of the cisco equipment I've bought online does not ship with current firmwares.

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