Devices steel in learning mode in DFM LMS 2.5

Unanswered Question
Mar 16th, 2010
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Hallo

I have also the problem.
All my device steel in learning mode.


This is my version LMS:
LMS 2.5


CiscoWorks Common Services 3.0.3
Campus Manager 4.0.3
CiscoView 6.1.2
Device Fault Manager 2.0.3
Integration Utility 1.6.0
Resource Manager Essentials 4.0.3


I try to change the poling configuration in DFM and I received this message.


Could not retrieve current data since the PTMServer process is down.

Please restart the process and perform this operation again.


But the PTMServer is running


thanks

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Joe Clarke Fri, 03/19/2010 - 11:13
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LMS 2.5.1 is very old, and will no longer be supported after June of this year.  I strongly suggest you upgrade to LMS 2.6 with DFM 2.0.13 before going further.  LMS 2.6 can be downloaded from http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268439477 , the Common Services 3.0.6 update (to be applied after 2.6) from http://www.cisco.com/cgi-bin/tablebuild.pl/cd-one-3des , then DFM 2.0.13 can be found via Common Services > Software Center > Software Update.

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