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BAT users with phones

alex goshtaei
Level 1
Level 1

Hi All,

I've added 500 users with their phone mac addresses by BAT. Now when I back to the user page, there is no device associated with users. Now I have to manually add phones to the users. is there any automated  process to do this? it's very time consuming to add 500 phones to 500 users.

any suggestion would be very appreciated.

Alex

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

I would bulk delete the users using a custom file, then reimport them after checking the import file - did you specify the device names correctly?

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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