Can we change Auto Attendant Default Prompts?

syed.mohsin86 · ‎03-16-2010

Im working on Auto attendant 2.3.0, integrated with CME running on 2821 with AIM-CUE module. I have changed some default prompts like in dial by extension option with my personal voice using cisco unity script editor, but i failed to change all default prompts ...so i want to ask can we change modify default prompts of dial by name option ?

For example for Dial by name option, if user enter invalid name AA prompts "You have entered the name of a person that i cant find it" in woman voice, i want to change this with my personal voice ... so is it possible to change modify cisco default auto attendant prompts?

Attached are the images of version and dial by name function in CUE Editor.

Regards

Juan Carlos Arias Perez · ‎03-18-2010

Hi there, if you are using a system script, it will be easier if you create your own script with the same function as actual, so that way you could create your own prompts and be referred, system scripts and system prompts can not be modified.

Hope this helps,