CUE call forward no answer issue

Unanswered Question
Mar 17th, 2010

new CME/CUE installation, CFNA to CUE for internal and external calls plays "enter your id" instead of personal greeting. It appears that for some reason incorrect called number is hitting CUE

CUE/CME config attached

Any help would be much appreciated

I have this problem too.
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Brandon Buffin Wed, 03/17/2010 - 06:10

Try adding the secondary number configured for each DN as the Primary E.164 Number for that user in CUE (CUE GUI > Configure > Users).

Hope this helps.

Brandon

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