spa525 call park

Unanswered Question
Mar 17th, 2010
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hey all.

customer is on uc520, using spa525 phones.  user manuals state you can view parked calls by hitting setup, status, call park status.. .then you can unpark calls in the list.  we are not seeing this on the phones.  is this setting on uc5xx ?



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Steven DiStefano Wed, 03/17/2010 - 14:23
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Hi Dan,

Can I see the link to this manual so I can follow it.  I dont have a setup button or a list of parked calls.

Sounds like alot of bavigation....

I can retrieve a parked call by dialing the park slot.

I can monitor the park slot with a button on the SPA525G phone as well, and when it has a call, it turns red, and I just press it.


Steven DiStefano Wed, 03/17/2010 - 14:44
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UC500 uses a uniform template for most the ephones including SPA5xx operating SCCP (actually there is a template 15, but its used for 7931)

See below, when you are connected, the softkeys on the phone take on these behaviors (see Park in there).

ephone-template  16
url services 1 VoiceviewExpress
url services 2 TimeCardView
softkeys idle  Redial Newcall Mobility Cfwdall Pickup Gpickup Dnd Login
softkeys seized  Cfwdall Endcall Redial Pickup Meetme Gpickup Callback
softkeys connected  Hold Endcall Mobility Trnsfer TrnsfVM LiveRcd Confrn ConfList RmLstC Acct Park Select Join

Not sure if I answered or not?   Dont you like the Park Button idea :-)