Access-Point Names in Site Survey 7921 / 7925

asafayan · ‎03-17-2010

In some of our facilities, I'm able to see the AP name in my survey tool of my 792x phone. Yet in others, I only see the MAC address. Am I missing a WLC configuration somewhere that allows this to appear on my phone?

Leo Laohoo · ‎03-17-2010

Define "others"? The Site Survey tool of the 7921/7925 is limited to the SSID the phones are configured to go. If you, for example, use the 7921/7925 tool to survey the local supermarket they won't see it unless the SSID they were configured are not there.

asafayan · ‎03-17-2010

Thanks for the reply. Functionally, the phone works throughout the entire building and I'm only referring to 1 internal SSID used by the phones in my scenarios described below.

We have a multi-floor building. One some floors of the building, while using my 7925, I'm able to view the AP name. Yet - on other floors of the same building, I see only the AP MAC address.

We have floors mapped to specific WLCs. So floor 1 will be mapped to WLC 1, floor 2 will be mapped to WLC 2....etc. So it must be a setting with the WLC that publishes the AP name to the phone.

migilles · ‎02-06-2011

Need to ensure Aironet Extensions is enabled in the WLC/AP config.

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