Other Group Pickup with TOD Restrictions

radhesh_naik · ‎03-17-2010

Hi,

I am trying to setup an Other Group Pickup Functionality with Time Of Day Restrictions, Has anybody succeeded in implementing this ? Any tips ?

Here is the scenario,

I would like Phone A to Pickup Phone B’s calls only during non business hours using Other Group Pickup Softkey.

I know this can be achieved with Group Pick and Call Pick Up, but I am looking for a solution specifically using Other Group Pickup. The Time of the day restrictions seem to fail here.

CUCM Ver 7.1(3)

Thanks.

Jaime Valencia · ‎03-17-2010

TOD is for calls, not for pickup usage

Time-of-Day Routing

Time-of-Day routing routes calls to different locations based on the time of day when a call is made.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/a03tod.html#wpxref46259

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

radhesh_naik · ‎03-17-2010

Hi,

Thanks for the response, but it's also recommended Pickup calls;

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fscpickg.html#wp1056631

See Time Of Day.

Again, this works well with Group Pickup but fails with Other Pickup Group Feature Specifically.

Regards.