Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
348
Views
0
Helpful
1
Replies

No Voice Path in IP Communicator

larryar28
Level 1
Level 1

‎03-18-2010 09:47 AM - edited ‎03-15-2019 09:51 PM

I have IP Communicator installed and I am using ver.6.1  of CCM. The softphone rings makes connection on both inbound and outbound calls. However, when the call is answered, there appears to be no speech path available in either direction. This occurs only when using a Checkpoint VPN connection.

Thanks in advance for any assistance.

Labels:
0 Helpful
1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

‎03-18-2010 09:56 AM

Hi

Something is breaking the RTP path.

If you are on a VPN, then you probably don't have the firewall or VPN configure properly.

If you are on a LAN, then you may have a client firewall blocking transmission.

There are a million things that could cause this, you'll need to detail your environment in order to get practical suggestions...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents