We currently have a fax routing setup to our right fax system that directs faxes to 4 different mailboxes based on the area code that the fax is coming from. We do this via a script in CRS CCX premium 5.0. Calls are directed to 1 of the 4 extensions based on a database lookup against the area code.
This all works well. However, it appears some mailboxes get more faxes than others. So my customer would like to change this from area code routing to a round robin type routing. I figured a hunt group would be perfect for this. However you cannot add a route pattern in to a hunt group, and all right fax extensions are route patterns sending to a route list that is the RF gateway.
I attempted to create some “fake” numbers that are in our standard partition, and placed them in a hunt group. I then forwarded these numbers to the route patterns. Apparently forwarding a number residing in the hunt group is not allowed. It will not look at that part of the DN.
Does anyone know of a way to handle this by chance? Is there a way either via Unified Communication server or CRS? My CCM is version 6.1. Is this possible in later version of CCM? My customer is fine with not having this option right now if we know moving to version 7 or 8 will allow this.
Thanks for your help!
Under the "if (myNextFaxTag == myMaxFaxTag)" statement, look at your "true" branch. The variable is an integer and should remain an integer. So, use set myNextFaxTag=1 not ="1".
The "set myXMLDumpString" statement looks correct. But this isn't writing anything out to the file. You still need to write the values to the text file. That is likely where things are going wrong.
You need a Document variable (e.g. docWriteDynamic). After you create the myXMLDumpString, you need to assign this string to the document variable: set docWriteDynamic = myXMLDumpString
You then need write out the document using a command like so:
Write Document (docWriteDynamic to myFaxFileString)
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