cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1497
Views
0
Helpful
4
Replies

User Tracking - Application error: URN_NOT_FOUND

andrewswanson
Level 7
Level 7

hello

            running ciscoworks 3.2 on Windows 2008 SP2 - installed apps are:

1.  Campus Manager 5.2.1

2.  CiscoView 6.1.9

3.  CiscoWorks Assistant 1.2.0

4.  CiscoWorks Common Services 3.3.0

5.  Device Fault Manager 3.2.0

6.  Integration Utility 1.9.0

7.  Internetwork Performance Monitor 4.2.0

8.  LMS Portal 1.2.0

9.  Resource Manager Essentials 4.3.1

When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:

Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.

Acquisition is working fine – on completion it states how many new hosts have been discovered but I get the above error when I try running a report.

Reloaded server but problem persists. I’ve attached the output of pdshow and the cmapps log - any advice/guidance appreciated.

Thanks

Andy

4 Replies 4

Joe Clarke
Cisco Employee
Cisco Employee

Post your NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib/ctm_config.txt file.

thanks for the reply - as this was a new 3.2 install (with data migrated from 3.0.1) i decided to do another restore. if problem persists after restore i'll post the requested log.

cheers

andy

Hello,

I have the same problem.

LMS2.6

could anybody help me?

I attach the ctm_config.txt file.

Thanks

Please start a new thread for your issue.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Innovations in Cisco Full Stack Observability - A new webinar from Cisco