It seems I have an odd situation.
I have an employee that has left the company. During the time they were employed they had forwarded all of their calls to their mobile phone while they were away. As such, it is likely that their mobile phone number was stored somewhere on the system.
Since they left the company we had removed them from LDAP (Unified Comm is connected to our LDAP for user accounts). We have also checked and they are removed from Unified Comm accounts as well as the Unity Connections Admin pages. However this user still seems to have messages in their mailbox and each day our former employee gets calls on her mobile telling her to clear her messages.
With no account on Unified Comm, Unity Connections, or in LDAP, I am at a loss as to where to look next to try to clear the messages.
Any help, or ideas as to where to look next would be appreciated.
For your reference I have:
- Unity Connections version 220.127.116.1101-362
- Unified Comm Call Manger version 18.104.22.16800-2
Platform Type 7828H3 Processor Speed 2133 CPU Type Intel(R) Xeon(R) CPU 3050 @ 2.13GHz Memory 6144 Mbytes Object ID 22.214.171.124.126.96.36.199.901 OS Version operatingsystem.UCOS188.8.131.52-56
**Repost from different forum as per direction of Cisco https://www.myciscocommunity.com/message/40481#40481