642-165 UCCX

Unanswered Question
Mar 19th, 2010

I'm going to work on the 642-165 cert but I cannot find any material for this exam. Is there a reason why there are no published books or training material? I've checked Cisco Press and haven't been able to find anything. I've even looked for material related to the 642-164 but there is not any official books from Cisco.

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Overall Rating: 4.5 (2 ratings)
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m.sir Tue, 03/23/2010 - 05:59

Yes you are right - its bit shame - only official material is Cisco official training .. What Iam doing in such a case is I take exam topics one by one and I use documentation for cisco website to study those topics

Walter Solano Sun, 04/18/2010 - 11:13

Right now there are not book for this certifiaction, what I used to study for the UCCX exam was the: "Getting Started with UCCX", "SRND", "UCCX Administrartion guide" and "Getting started with scripts".

This are the links for this documentation and you can access those with normal CSC login.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html

The old version was very foucus in the deployment part and most of the question were from the SRND and the "Getting Started", sadly I am not able to give you any furder details about exam because I took the old version.

HTH

<-------------------->

Walter Solano

CCNA Voice

UCCX Specialis

Nisar Ahamad Tue, 07/27/2010 - 01:20

Hi,

I wanted to give 642-165 exam next month, Can some body help me with the course materials.

Any body cleared 642-165 recently... please advice..

Thanks

Nisar

Hernan Moya Tue, 08/24/2010 - 05:42

Hi,

Have you already take the exam 642-165? please tell me how do you make it posible.

Thanks,

Hernan.

mjiacoletti Tue, 08/24/2010 - 07:10

I confirmed that the materials are only available through the academy training courses.

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