Ordering, Installing and Configuring UCCX 7.0

Unanswered Question
Mar 22nd, 2010
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Hi


I would appreciate guidance for the following tasks:


1. Ordering a UCCX solution


2. Installing UCCX

    2.1 Installation steps.

    2.2 What DVD's will come along with the server and what is the order to install all applications


3. Configuring UCCX

    3.1 Integrating with Call Manager

    3.2 Configuring Agents

    3.3 Integrating with DB, Email, TTS servers

    3.4 Installing and using the Supervisor tool

    3.5 Generating reports

    3.6. Configuring a script using CSQ

    3.7. Recording Calls for Quality of service



Thanks

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Anthony Holloway Mon, 03/22/2010 - 08:26
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That's asking for a lot.  Cisco uses partners to sell and implement their solutions.  Have you looked into a partner for assistance in your project?

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