03-22-2010 09:09 AM - last edited on 03-25-2019 07:14 PM by ciscomoderator
Hello,
we have UCCX 3.5. I'd like to know if there is a way for my agents to see the status of other agents, without getting them the Supervisor roll ?
Thanks
Cris
Solved! Go to Solution.
03-22-2010 11:32 AM
That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.
03-22-2010 11:32 AM
That is a negative out of the box. You can purchase a wallboard application to do this and display it on a webpage or overhead though.
03-22-2010 12:34 PM
that's all i needed to know
thank you very much
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