How to add a 7937G ip phone to the call manager version 18.104.22.1680-3. It is not on the list when I go to Device - Phone - Add new - Phone type
Read once again my post, i said "device pack" NOT "service pack". They're not the same thing and shouldn't be confused.
CSCsq39150 Bug Details
|Cannot find polycom 7937 phones in CUCM phone create menu|
polycom 7937 phone not showing in phone create menu
CUCM 6.0 or earlier
Install latest dev pack : phone was added in following packages
There is no other way, if you want to use the 7937 you NEED to install the devpack, which requires a cluster reboot as it will add support for new models.
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