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SNR and Caller ID

ciscodrew
Level 1
Level 1

‎03-22-2010 04:18 PM - edited ‎03-21-2019 02:20 AM

Is there a way to send caller id of

orignating caller to SNR device?

EX. Call comes in on FXO port to AA. Caller selects option 1 which transfers to extension 201. SNR is configured on extensioin 201 to ring a cell phone. When caller id is received on cell phone, it is not caller ID of originating call. It is caller id of SIP trunk used to dial out to facilitate SNR.

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Maulik Shah
Level 5
Level 5

‎03-24-2010 05:36 PM

Couple of questions:

- Assume caller ID for inbound calls on the FXO works fine - meaning if you called an IP phone on the UC500 - the caller ID shows correctly?

- If the outbound call from SNR goes out over the SIP trunk - would need to check the config & logs to see what the UC500 is setup - see link below on how to gather this info:

https://supportforums.cisco.com/docs/DOC-9830

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