Thanks Joe Marcus Clarke for all the help given in this netpro forume. I was getting the same issue in which Daemon manager service is not started. I have reset casuser as per this case ref. and after that daemon manager service restarted. But While doing resetcasuser I have stop all the serveices. But in Windows services all serveices are started but while on common services > server > admin > process --- some of the services are waiting to initlalize or Program started — No mgt msgs received on some of the process. But unable loginto ciscoworks gui. So after that reset the gui password. Now when I access dfm or rme is giving me a message. Please help how to understand the problem and to resolve this issue. Also attach screen shot and log for your ref. Eagerly waiting for your reply.