License Upgrade Issue

Unanswered Question
Mar 23rd, 2010


I am trying to update a Cisco ASA 5505 to a Security Plus license but am getting the following error when I do so.

Any ideas?


I have this problem too.
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drikilbride Thu, 03/25/2010 - 03:52

Thats the thing, its not a failover pair.

We wanted to have dual ISP's for redundancy.

I reloaded the ASA as well and I'm still getting the same message.

Thanks for your help!

Jennifer Halim Thu, 03/25/2010 - 05:38

Try to use command line to enter the activation key. Please let us know if that resolves the issue.

Collin Clark Thu, 03/25/2010 - 06:10

I agree that you should try and apply the license in the command line. I don't use ASDM and I've never had a problem with activations via the CLI. Let us know how it goes.


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