WCS & AP: AP name keeps resetting to mac

Unanswered Question
Mar 23rd, 2010
User Badges:


  I just installed an AP in WCS. When I goto the properties of that AP, i am able to change the name just fine but 2-3 minutes later the name resets back to the mac address of the AP.

I tried changing the name thru WCS and the Controller.

Any ideas appreciated.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Leo Laohoo Tue, 03/23/2010 - 14:16
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 LAN, Wireless

Would be nice if you can provide more information such as version of the WLC and WCS you are using.

sschmidt Tue, 03/23/2010 - 18:03
User Badges:
  • Cisco Employee,

The same thing happens if you change it on the controller?  I assume it changes to AP?  The WCS is just reporting what the controller is telling it if this is the case you have an issue on the controller and we do need the controller version.

madhankumar.g Thu, 05/12/2011 - 03:55
User Badges:


I am facing similar issue. The AP name gets reset to 'APMac-address' on reboot. My controller version is I appreciate any suggestions to resolve the issue. Thank you.


Madhan kumar G

sudip.acharya1 Thu, 05/12/2011 - 05:23
User Badges:


From what i recall, I had to change the name from the controller, not wcs.

Mike Clites Mon, 06/13/2011 - 07:56
User Badges:


I am having the same issue with one of my WAP's.

It has been deployed for just over 2 weeks now and was fine until this weekend. Saturday evening and now this morning it has changed its name from what I have supplied through the WLC back to the MAC based name.


3502i AP


Running in HREAP mode.

I have some 16 AP all running off this controller and so far this is the only AP that appears to be having this weird issue.

I do 95% of my configuration through the gui of the WLC and the other 5% through the gui of WCS.

The name giving was done through the WLC.

Any help would be appreciated.

I have also openned a case with the TAC 618060639

Thanks !


This Discussion



Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode