9971 Softkey Template?

Answered Question
Mar 23rd, 2010

I'm a seriouly going blind or is there no softkey template option on this $$$ phone?  I created my phone button template but can not find where to select the softkey template.  I have looked all over the phone configuration under the device information but I do not see an option to set the softkey template.

I have this problem too.
1 vote
Correct Answer by Jonathan Schulenberg about 6 years 6 months ago

You are not blind; there is no softkey template. You can control access to features through the Feature Control Policy.

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Overall Rating: 4.4 (5 ratings)
robray_sc Tue, 03/23/2010 - 13:06

I see...so I guess there is no way to arrange them in specific order like we could with softkey templates.  For example, I want to move the "Forward All" softkey to the very end.

I'm using CM 7.1(3)

zak.hadj.hsbc Mon, 03/29/2010 - 00:16


I faced the same problem.

It seems those phones are partially supported on CUCM 7.1(3). Same thing as video. Let's hope a device pack might enable all features.

Wait and see.


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