Can you monitor an extension mobility line?

rjsmithoh · ‎03-23-2010

I have a group of people that I want to use extension mobility for since they are in and out of the office and do not have assigned locations. I am using a UC560 and SPA502G phones. I followed the instructions on this site to create the extensions with phony MACs and then create the profiles etc. via the command line. I can login on the phones and everything works fine.

The question I have is can I configure a button on our receptionist's attendant console to monitor a mobility extension?

Marcos Hernandez · ‎03-28-2010

This is how you do it:

!

voice user-profile 15
   user marcos password cisco
   number 100,200 type normal
!
ephone-dn 18    << Only used for EM users
   number 200
   allow watch
!
ephone 1
button 1m18    << Receptionist's Phone
!

What the above means is that you can monitor a real ephone-dn, which has the same number as the secondary line of an EM voice profile. Let me know if this works.

Marcos