not enough disk space

Unanswered Question
Mar 24th, 2010


running CUCM on vmware and am trying to upgrade to

wether i do it from cli or browser, i get the error (using sftp or ftp):

"There is not enough disk space in the common partition to perform the
upgrade. Please use either the Platform Command Line INterface or the
Real-Time Monitoring Tool (RTMT) to free space on the common

When I login with RTMT and goto Trace & Log Central, and try to
collect the logs & delete them,  get an error that RTMT cannot connect
to the CUCM, even thou I am logged in.

failing this, I am not too sure what the cli commands would be to do the same.

any help greatly appreciated.


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Overall Rating: 1 (1 ratings)
Aaron Harrison Wed, 03/24/2010 - 07:48


I've seen this error once before, and it turned out to be that the SFTP server I was using to serve up the upgrade file over the network did not work well with CCM. It was Solarwinds I think, and didn't like the large 2gb+ file.

If you are serving it over the network, try:

Switch to:

FreeFTPD (from :


Msftpsrvr.exe (from :



Please rate helpful posts...

Aaron Harrison Fri, 03/26/2010 - 03:52

Have you tried validating the MD5 of the file you have downloaded and merged?

The MD5 you should get is in the release notes; there are lots of free tools to check your file and calculate the MD5 so you can compare it...


mmendonca Wed, 11/10/2010 - 16:22

Having same issue;  Already using sftp and have used the same server to upgrade other CUCM servers in the lab.


file delete activelog cm/trace/ccm/sdi/*

file delete activelog cm/trace/ccm/sdl/*

file delete inactivelog cm/trace/ccm/sdi/*

file delete inactivelog cm/trace/ccm/sdl/*

Morale of the story; Be careful which traces you turn on or leave on .

Didn't buy me much but learned something about the file structure;

file list ?

      file list activelog
      file list inactivelog
      file list install
      file list partBsalog
      file list salog
      file list sftpdetails
      file list tftp


file list inactivelog /     Lists the directory structure of the default inactivelog path

file list activelog /       Lists the directory structure of the default yep active path

file list install /         yep you guessed it..



. etc

Still would like to know more on what file structures should be maintained / cleaned up.. ?? Anyone have anything?  Been searching around and around in the admin guides

mmendonca Wed, 11/10/2010 - 16:54

Hee Hee here's the Motherlode!

admin:show diskusage
      show diskusage activelog
      show diskusage common
      show diskusage inactivelog
      show diskusage install
      show diskusage tftp
      show diskusage tmp


admin:show diskusage common directory

This command can take significantly long time,
and can also effect the system wide IOWAIT on your system.
Continue (y/n)?y
Filesystem            Size  Used Avail Use% Mounted on
/dev/cciss/c0d0p6      42G   33G  7.3G  82% /common
16K     /common/lost+found
24K     /common/log/taos-log-a/cm/trace/dbl/dblj
36K     /common/log/taos-log-a/cm/trace/dbl/ncsj
234M    /common/log/taos-log-a/cm/trace/dbl/sdi/installdb
501M    /common/log/taos-log-a/cm/trace/dbl/sdi/dbmon
304M    /common/log/taos-log-a/cm/trace/dbl/sdi/RisDC

Now how do you get to all those little goodies?

Haha!  You can't get there from here!

mmendonca Wed, 11/10/2010 - 17:30

Oh well it seems the little that cleaning up the trace files gave me was enough to at least get the upgrade file to get copied and it check summed okay good to go.

I was at 85 percent used before deleting trace files 81 percent after deleting trace files.

henry.benjamin Tue, 01/22/2013 - 21:51

make sure you add the nocorfirm option so your not prompted what a nightmare Cisco  ?


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