Comparison of CUE IVR & UCCX IVR?

Unanswered Question
Mar 24th, 2010

Is there any documents from Cisco comparing CUE IVR and UCCX IVR, not only the capacity but also the features? Thanks. Please explain a little bit about their difference. My goal is the prompt can tell the customer their position in the phone calls queue. And at the time of office closing time, direct all calls to prompt playing office closing message. Can CUE do this?

Thanks a lot.


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion