I successfully set up LDAP integration with CUCM being now able to access phone numbers assigned to an ADS account.
- is there an option to also access "contacts" (information stored in "contact" records)?
- and is CUCM able to do an ADS query for the number of incoming calls in order to display the name instead of caller's number?
Thank you very much in advance,
CCM doesn't do number-to-name reverse lookups in current versions... I believe there are third party apps that can do this.
David is correct, the default LDAP filter used by CCM is:
Which in English means something must 'be a user', 'not be a computer', and 'not be disabled'. Not sure how many times a user is a computer, but hey...
If you wanted it to pull contacts as well, this would need changing to
There's a good article on how to do this at:
Once all that's done, contacts will sync in...
IF they meet the usual requirements for a normal user - i.e. if you are using sAMAccountName as the User ID, it will not work as there is no sAMAccountName property on a Contact in AD. I used employeeNumber in this case, no reason why telephoneNumber/mailid shouldn't work, but again UPN won't work as contacts do not have one.
One other note - what this does give you is a sneaky way to give some access to CCM to non-AD people. For example, you can set up a contact as an Extension Mobility user, because they have a PIN stored in the CCM user DB. They cannot access CCMUser however, and wouldn't be able to log into UCCX, as they don't have a password in AD where CCM would expect it.
Finally - I've not deployed this on a real network; I've only tested it in my lab... so do it at your own risk etc etc.
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