How do you keep Voicemails from being delivered to a Subscribers exchange mailbox?
In our environment most people want to receive their voicemail in their email but in a few exceptions, they do not..... Is there a way to keep the voicemail from being delivered to those not wanting to receive the voice mail in email?
Running Unity version 4.2
Every full Unity subscriber user account in Active Directory has a
corresponding Exchange mailbox. The user account that was imported into
Unity determines which mailbox messages are going to be delivered to.
So, if John Doe logs into their PC/Outlook everyday as jdoe, and jdoe
was the user account imported into Unity from AD, that is the mailbox
that Unity will deliver to. If you want users to stop receiving
"unified" messaging, you will need to create a whole new account in AD,
and import that one, ie: jdoe-vm or something different than the
existing user. This is how voice mail only solutions work as opposed to
unified setups. The users are unaware that another account exists for
them. The key for you is to remove their current user, and create a new
user and import the new user. At that point, Unity will deliver to that
new mailbox, but the users aren't looking at that mailbox in Outlook, so
they will not get voice mail along with their email.
Hope that helps,