I am NOT the Cisco person. I AM the messaging and Exchange person. I want to clear some things up.
We are using Unity version 5.x (whatever the most up to date version of 5 is, we're on it)
I am being told that if the database that the main unity mailbox is attached to ever gets dismounted, that it basically blows up voicemail for everyone and all sorts of re-scans and synchronizations have to be done and initiated manually. Also being told I can't ever move it, or basically the same thing happens.
But I'm told that I can restart the exchange servers and Unity doesn't mind that.
None of this makes sense.
What happens if the main unity system mailbox is moved from one database to another?
What happens if the mailbox is on a database that gets dismounted?
What happens if I reboot an exchange server that the mailbox is on?
Gotcha. My colleaugues and I have all seen this scenario more than
once. So, Unity Connection is either voicemail only or Integrated
Messaging (i.e., IMAP) solution. IMAP provides a way to get email in
your Outlook client but via separate folder and not the Inbox. Most
folks don't mind this but it depends on what the requirements truly
are. Unity can also forward messages via SMTP to an email address.
There are 2 flavors - Relay which blindly relays the message so there
is no MWI natively on phones and there is no message kept on the
Connection server. Then there's store and forward which I'm sure you
see where this is headed. You get MWI on the phone but there is no
sync beteen Connection and your email client. Connection also can tie
into Exchange for calendar integration and such as well. This cam be
independent of the other items above. I have clients that run Unity
for UM without issue, I have clients that run Connection, and I have
clients that run Microsoft UM with 3rd party MWI app (supposed to be
native in 2010) so I'm no MS hater at all...in fact, I started on your
side of the fence and happened to stumble into voice. The only caveat
I have for MS is that it's not "free" as advertised. You need an
Enterprise CAL (not cheap) and I believe the per user fee is something
like $100/user but depending on your size and relationship to
MS...this could be negotiable. The benefit to Connection is it is the
middle of the road as far as the solutions go. It offers a bit of
everything...but that doesn't make it the holy grail by any means. If
you have more questions or concerns, keep em' coming.
Please rate helpful posts!!!
On Mar 25, 2010, at 10:18 PM, AaronJAnderson