UC520 issue swith stcapp and fxs ports

Unanswered Question
Mar 25th, 2010

I have a UC520 with an analog phone hanging off of a fxs port.

The ephone associated with the fxs port will not register. When you take the analog phone off hook the user hears a fast busy. At the same time a console message is displayed which says somethign to the effect of "the service stcapp on dial-peer 1 cannot be found." Below is a portion of the config.

Thanks!!

stcapp ccm-group 1

stcapp feature access-code

stcapp feature speed-dial

multilink bundle-name authenticated

isdn switch-type basic-net3

voice call send-alert

voice rtp send-recv

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

interface Loopback0

description $FW_INSIDE$

ip address 10.1.10.2 255.255.255.252

ip access-group 101 in

ip nat inside

ip virtual-reassembly

!

interface FastEthernet0/0

ip address 192.168.220.1 255.255.255.0

duplex auto

speed auto

!

interface Integrated-Service-Engine0/0

ip unnumbered Loopback0

ip nat inside

ip virtual-reassembly

service-module ip address 10.1.10.1 255.255.255.252

service-module ip default-gateway 10.1.10.2

voice-port 0/0/0

timeouts ringing infinity

caller-id enable

!

voice-port 0/0/1

!

voice-port 0/0/2

!

voice-port 0/0/3

!

voice-port 0/1/0

compand-type a-law

bearer-cap Speech

!

voice-port 0/1/1

compand-type a-law

bearer-cap Speech

!

voice-port 0/2/0

translation-profile incoming default

supervisory disconnect dualtone pre-connect

pre-dial-delay 0

echo-cancel coverage 32

no vad

timeouts call-disconnect 2

timeouts wait-release 2

timing hookflash-out 250

connection plar opx 011

description xxxxxxx

caller-id enable

!

voice-port 0/2/1

!

voice-port 0/4/0

auto-cut-through

signal immediate

input gain auto-control -15

description Music On Hold Port

!

sccp local FastEthernet0/0

sccp ccm 192.168.220.1 identifier 1 version 3.1

!

sccp ccm group 1

associate ccm 1 priority 1

switchback method graceful

signaling dscp af31

!

!

dial-peer voice 5 pots

description ** MOH Port **

preference 7

destination-pattern ABC

port 0/4/0

no sip-register

!

dial-peer voice 100 voip

description AUTOATTEND

destination-pattern 003

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 101 voip

description VM

destination-pattern 002

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 102 voip

description VM

destination-pattern 001

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 50 pots

description LONGDISTANCE

destination-pattern 1[2-9]..[2-9]......

direct-inward-dial

port 0/2/0

no sip-register

!

dial-peer voice 51 pots

description LONGDISTANCE

destination-pattern [2-9]......

direct-inward-dial

port 0/2/0

no sip-register

!

dial-peer voice 52 pots

description 911

destination-pattern 911

direct-inward-dial

port 0/2/0

no sip-register

!

dial-peer voice 105 voip

description 3260939

destination-pattern 011

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 1 pots

service stcapp

port 0/0/0

!

!

no dial-peer outbound status-check pots

!

!

telephony-service

video

em logout 0:0 0:0 0:0

max-ephones 22

max-dn 88

ip source-address 192.168.220.1 port 2000

auto assign 10 to 27

auto assign 5 to 8 type anl

calling-number initiator

service phone videoCapability 1

timeouts interdigit 3

system message UC520

url services http://10.1.10.1/voiceview/common/login.do

url authentication http://10.1.10.1/voiceview/authentication/authenticate.do

load 7914 S00105000200

load 7902 CP7902080002SCCP060817A

load 7906 SCCP11.8-2-2SR2S

load 7911 SCCP11.8-2-2SR2S

load 7921 CP7921G-1.0.3

load 7931 SCCP31.8-2-2SR2S

load 7936 cmterm_7936.3-3-13-0

load 7960-7940 P00308000500

load 7941 SCCP41.8-2-2SR2S

load 7941GE SCCP41.8-2-2SR2S

load 7942 SCCP42.8-3-2S

load 7945 SCCP45.8-3-2S

load 7961 SCCP41.8-2-2SR2S

load 7961GE SCCP41.8-2-2SR2S

load 7962 SCCP42.8-3-2S

load 7965 SCCP45.8-3-2S

load 7970 SCCP70.8-2-2SR2S

load 7971 SCCP70.8-2-2SR2S

load 7975 SCCP75.8-3-2S

time-zone 13

voicemail 001

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

moh music-on-hold.au

multicast moh 239.10.16.16 port 2000

web admin system name cisco secret 5 $1$K6Qb$m2rQfTHmtB9VfvaAuosOQ.

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern 9.T

transfer-pattern .T

create cnf-files version-stamp 7960 Mar 24 2010 18:21:50

!

!

ephone-template 15

button-layout 7931 2

!

!

ephone-dn 1

number 005

label Kitchen

description Kitchen

name Kitchen

call-forward busy 001

call-forward noan 001 timeout 10

hold-alert 30 originator

!

!

ephone-dn 2

number 010

label Cordless Phones

description Cordless Phones

name Cordless Phones

!

!

ephone-dn 3

number 004

mwi on

!

!

ephone-dn 4

number 020

label Page All

name PageAll

paging ip 239.1.1.1 port 2000

!

!

ephone-dn 6 dual-line

number 302 no-reg primary

label 302

description PhoneB Analog

name PhoneB Analog

!

!

ephone-dn 7 dual-line

number 303 no-reg primary

label 303

description PhoneC Analog

name PhoneC Analog

!

!

ephone-dn 8 dual-line

number 304 no-reg primary

label 304

description PhoneD Analog

name PhoneD Analog

!

!

ephone-dn 9

number BCD no-reg primary

description MoH

moh ip 239.10.16.8 port 2139 out-call ABC

!

!

ephone-dn 10 dual-line

number 006

label Garage

description Garage

name Garage

hold-alert 30 originator

!

!

ephone 2

device-security-mode none

mac-address B8FA.B54C.0000

max-calls-per-button 2

paging-dn 4

type anl

button 1:2

!

!

!

ephone 3

device-security-mode none

mac-address B8FA.B54C.0002

max-calls-per-button 2

type anl

button 1:7

!

!

!

ephone 4

device-security-mode none

mac-address B8FA.B54C.0003

max-calls-per-button 2

type anl

button 1:8

!

!

!

ephone 5

device-security-mode none

video

mac-address 001F.CA34.AC3F

username "Kitchen" password null

paging-dn 4

type 7965

button 1:1

!

!

!

ephone 6

device-security-mode none

video

mac-address 0022.9004.4EEC

username "Garage" password null

paging-dn 4

type 7942

button 1:10

!

!

ephone-hunt 1 sequential

pilot 011

list 010, 005, 006

preference 1 secondary 1

!

I have this problem too.
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djh278778 Mon, 05/17/2010 - 14:52

I don't see "stcapp" in your global configuration. This turns the service on. If that doesn't do it, my next question is:      Is the network flat(where is your voice VLAN)?

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