Cisco Desktop Administrator password reset

Unanswered Question
Mar 26th, 2010

Dear UCCX experts, since I configured a password in Desktop Work Flow Administrator, I cannot log into the application any longer (CDAU2016 The username or password ... in the CDA web interface).

I tried the password reset procedure as described in the CDA user guide but it does not work (this procedure is to reset the password with the postinstall application on the uccx server). We are in a HA configuration with two servers running UCCX 7.0(1)_Build168 on two 7825-I4-V01.

Thanks for the help.


Orange Business Services, Paris

I have this problem too.
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