Hi all, I have a question regarding roadrunner ISP and vpn.
I currently have one remote user that is using road runner service as their ISP. When they access the VPN they establish connection to the asa 5510, but cannot access anything internally. When the remote user tries to access anything (internal site) from their browser they receive random search engine responses as if they were not even connected to the VPN.
The rest of our remote users (about 15) don't have this problem at all. The only common thing is this remote user in particular uses roadrunner services and I've heard issues where their services may not allow pass through?
I guess my question is, is this possible? Should I contact her ISP to see if this is such? I know how ISP like to pass the buck on things like this and point the finger back to my end...just want to make sure my end is ok. Is there anything I need to do on my end with my ASA?
Again...this one user is isolated..no one else has this issue.