Does anyone know of a way to bulk associate CUPC directory numbers with their usernames? Right now I have to go one by one and update them manually.
The manual process is as follows;
- Go to the UPC Device
- Go into the directory number that I want to associate with CUPC
- Click "Associate Users"
- Search for username, click save.
If there was a way to bulk associate a directory number within the UPC device to a username, that would save a lot of time.
If anyone knows how, please share!
Thanks in advance!
The below posting was submitted by another CCO user "htlup" I am simply re-posting it as It was helpful for me and it works great.
For Line Association,You will need to make a file with the following format:
User ID,Device,Directory Number,Partition
Then, upload it using the BAT file upload tool and select BAT -> Users -> Line Appearance -> Update Line Appearance. Select your file and for CUPC users only. This populates the 'Users Associated with Line' field under the line on the phone.