I just got an RMA UC560 and I need some guidance:
1. How do I xfer the license from the bad UC560 to the new RMA UC560.
2. Do I need to xfer the license before restoring the configuration?
3. I got a backup of the configuration of the bad UC560 and need to load to the new unit so I did a backup on version 8.0.1 and I need to restore to the new unit. The new unity has version 8.0.0 will the restore work? (I tired and I had a lot of problems such as pinging 192.168.10.1 did not work)
4. UC560 version 8.0.2 is the only version available online version 8.0.1 is not and I have a backup from version 8.0.1 so if I update the RMA UC560 to version 8.0.2 can I successfully Restore from the UC560 running the 8.0.1?
Yes, the effect on the license is immediate. If this is the case, install the eval license on the replacement unit first. Then you can do the license transfer as a last step.
In CCA, you can go to Maintenance -> License Management. You should have button on the device that then says Action.
You should be able to transfer the license from there.
Not applying the license before restoring (whether it is a permanent on or a temporary one) could lead to some phones not able to register. Make sure you apply the license first.
To answer question 1, it depends. If you have the old box still in your possession and it is still working (you still have CLI access and CCA still works), you can use the transfer license tool. If the box isn't there, you can to an RMA rehost at http://www.cisco.com/go/licensing
For question 2, I would apply the license before restoring the configuration, or activate the temp license if the other license isn't immediately available.
For question 3, the restore should work since the versions have the same feature set. I would go with 8.0.2 and then do the restore.
For question 4, yes, you should be able to do that. 8.0.1 to 8.0.2 is only an IOS upgrade.