CW LMS RME can't manage the archive for a NAM2.I get the error message below. I double checked the username and password, and succeeds while telenting manually. A sniffer capture shows that CW is able to connect to the NAM (the prompt is there), nonetheless it fails.
I get this message in dcma.log :[ Sat Mar 27 03:26:25 CET 2010 ],DEBUG,[Thread-1142],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,printStackTrace,51,stacktracecom.cisco.nm.lib.cmdsvc.CmdSvcException: Prompt learning failed: [email protected]# [email protected]# [email protected]# ' && [email protected]# [email protected]# ' do not match.
Any idea ?
*** Device Details for namdmz1 ***
|Protocol ==> Unknown / Not Applicable|
|CM0062 Polling namdmz1 for changes to configuration. CM00 Polling not supported on PRIMARY RUNNING config, defaulting to fetch. CM0151 PRIMARY RUNNING Config fetch failed for namdmz1 Cause: TELNET: Failed to establish TELNET connection to "hidden"- Cause: Authentication failed on device 3 times. Could not detect protocols running on the device Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required.|