We are running LMS 3.1 on W2k3. When we try to update software it fails while trying to do the recommendation. following is the error message
|SWIM0087: Recommendation module timed out while waiting for the procedure to complete.|
Either the device had many images to process or one of the services used by this application is not responding.
Either fine-tune the administrative preferences to filter out any unwanted images or check the application logs for more details.
I checked the running processes and restarted the server but no effect. How to troubleshoot this one?