I'm using Internode for my VOIP which is fed into the Cisco 2621XM router via SIP. The Cisco 7940 is connected via standard 100mbps ethernet LAN.
I work from home for a company that uses the Avaya IP agent so I entered the standard FNN / PSTN number for my IP phone which is 038772XXXX and it rings my phone to hand me the calls I would take should I be at a normal desk.
People ringing have noted that they struggle to hear me using the Plantronics CS60 headset which is specifically designed for the Cisco 7940 handset.
Is there a way I can amplify the voice in the CME config on the 2621XM or on the Cisco IP phone?
Any help anyone can give would be greatly appriciated because the Cisco phone has the CS60 lifter built in so it answers/hangs up using the button on my headset! which is like totally awesome.
Yes I know Avaya is the devil but thats what my work use and I'm not giving away a high paying part time job
This is my Cisco project I'm slowly replacing everything with Cisco because I'm a CCNA student currently.
Cheers for any help you guys can give.
How is the mic volume when using the handset?? Have you tried
(I'm sure you have) adjusting the mic settings on the CS60 Base Station?
There are settings on the back that will boost just the mic on the CS60.
Let us know,