I'm getting the error message below when I click on "Polling and Threshold":
"Could not retrieve data since the PTMServer process is down. Please restart the process and perform this operation again".
I have already restarted the process under CS>Server>Processes, restarted Daemon Manager, and even restarted the whole server but I still get the same message. I noticed that the status is "Program started-no mngt msg" which I think is not the desired status, instead it should be "Running Normally".
Anyone who has idea on this?