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WVC210 audio quality

dthebiker
Level 1
Level 1

i am using a WVC210 wifi camera in ad-hoc wireless mode and the audio quality is very poor. there is a persistent crackle in the audio. I have upgraded firmware to 1.1.0.12 and it makes fo diffrence. I have changed the audiotype to both G.711 u-law and G.711 A-Law - no difference. I have two cameras and they both have the same problem

Anyone else experienced the same and is there a fix?

Thanks

Donald

3 Replies 3

jlodholz1
Level 1
Level 1

I am having the exact same problem with my brand new WVC210.

https://supportforums.cisco.com/message/3054601

We do have the same problem, Audio goes off and on!

hope support address this issue soon.

My resolution was to send the camera back to Amazon and get a new one since it wss under the 30 day warranty.  Cisco Support helped me

determine it was defective.

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