I am trying to add a new Application Trigger to a UCCX HA 7.0(1)SR05_Build504 which already has 3 Application Triggers configured and working. The 3 existing CTI Route Points which relate to the 3 triggers are working fine but the new CTI Route Point is created but does not register on the CUCM 220.127.116.110-13, it's status on CUCM is shown as Unknown. When the new application/trigger is added the Unified CM Telephony Subsystem is shown as partial service. The MIVR log shows the following error :-
4106: Mar 30 21:02:52.848 BST %MIVR-SS_TEL-1-UNABLE_REGISTER_CTIRP:Unable to register CTI Route point: Route Address=84997210,Failure reason=null,Exception=com.cisco.jtapi.InvalidArgumentExceptionImpl: Address 84997210 is not in provider's domain.
Have restarted the Cisco Unified CCX Engine on both UCCX HA servers and the CTI Manager on the CUCM subscriber.
Any ideas ?