Solved: CCM 6.0 GUI problem

Madhusudhan Rao M · ‎03-31-2010

hi

am faced with a strange problem with callmanager GUI. i have a callmanager 6.0. there is no problem with the login of callmanager, whenever i want to edit any phone gateway, route pattern., etc..for ex:., i click on Device---->Phone---->it gives me a list of Phones for a blank search, but when i select a Phone for editing, the page keeps loading and remains there. it isn't going further. does anyone have a turn around for this.

Aaron Harrison · ‎03-31-2010

I would try some other PCs, or firefox.. if they all do the same maybe try restarting tomcat from the server CLI.

Utils service restart Cisco Tomcat

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

Aaron Harrison · ‎03-31-2010

Hi

What browser are you using?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Madhusudhan Rao M · ‎03-31-2010

am using IE 7. this was working until last week

Aaron Harrison · ‎03-31-2010

I would try some other PCs, or firefox.. if they all do the same maybe try restarting tomcat from the server CLI.

Utils service restart Cisco Tomcat

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Madhusudhan Rao M · ‎03-31-2010

i think this requires CallManager restart