Solved: IP Communicator problem

ajay-pawar · ‎03-31-2010

Hi ,

I have IP communicator client version 7.0 installed on Laptop.And CUCM 7.0 in the setup.

Communicator does not show extension on line button .It displays only time and Date.However it is showing registered in CUCM.

Can anybody please help..

Aaron Harrison · ‎03-31-2010

Hi

Have you added a DN to the phone in CCMAdmin?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

paolo bevilacqua · ‎03-31-2010

Are you the CUCM system administrator ?

ajay-pawar · ‎04-01-2010

Yes I am CUCM administrator..

Aaron Harrison · ‎03-31-2010

Hi

Have you added a DN to the phone in CCMAdmin?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

ajay-pawar · ‎04-01-2010

I have added DN to the phone in CUCM..

Aaron Harrison · ‎04-01-2010

Can you screenshot the phone configuration page?

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Adrian Saavedra · ‎04-01-2010

Hi,

You can configure IPComm to use another Device Name instead of your Network Adapter (Preferences -> Network Tab). Please check if you're using a device name that really is the one that have no DN assigned in CUCM.

Hope to help, if it does please rate.

Regards,

-- Adrián.