CRS ver 4.5 Agent Desktop compatible with Windows 7?

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Mar 31st, 2010
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Just wondering if anyone knows if the Agent Desktop from CRS version 4.5 is compatible with Windows 7.  We are able to get it to load, but when you try to run it, we get a sllapi.dll error.

Error states that "The program can't start because sllapi.dll is missing from your computer.  Try reinstalling the program to fix the problem."

I am running the Agent Desktop on WinXP with no issues.  I searched my system and I don't have that dll on my system.

Anyone seen this or have a workaround?

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david.macias Wed, 03/31/2010 - 09:02
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Do a search for Windows 7 and you should find your answer.


crashstar2000 Wed, 06/29/2011 - 07:06
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I figured out the issue.  You have to place this “sllapi.dll” in the following location:

C:\Program Files\Cisco\Desktop\bin


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