We have configured voice mall for all users. So if they not answer the call, the call will forward to voice mail. Some users they don’t want this. Is it possible to adding a soft key in the phone for disabling voicemail my users when they don’t want forward the call to voice mail?
We are using CUCM 7.02 Unity connection7 and 7945 phones
Thanks for any clues
Not really - you can't add custom softkeys (though you can pick from a selection of softkeys and reorder them).
You could theoretically create an XML service to do this and have it accessible from Services or a Line Button.
The only standard way a user can do this is via the CCMUser pages.
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