- Purple, 4500 points or more
Cisco Designated VIP,
2017 IP Telephony
We are using Call Manager version 18.104.22.16800-11. The problem which we faing is that for any extension when we fetch CDRs , we get the reports but some information is missing. That is if the user has made outgoing calls for 10 times , we get report only for 5 calls .Same is happening for incoming calls as well.
This is happening for almost all extensions.
We are also getting warning messages as below:
Tbl_Billing_Data and tbl_Billing_Error Table status
No. of records in Tbl_Billing_Data: 8908
No. of records in Tbl_Billing_Error: 2416
Latest record in Tbl_Billing_Data: Mar 31, 2010
Oldest record in Tbl_Billing_Data: Feb 1, 2010
Latest record in Tbl_Billing_Error: Mar 31, 2010
Oldest record in Tbl_Billing_Error: Feb 1, 2010
Can somebody help on the same?