I want to install OS patches on our IPCC system but not sure if the normal patches downloaded from MS site would suffice or i should check for patches on Cisco site. Any advice on way forward would be appreciated.
Cisco cover the process here.
Impact Assessment BulletinUntil April 2008, all Microsoft security update assessment notices were published as Field Notices. Starting May 2008, the Impact Assessment bulletin is published on Cisco Security Center and is available as a free RSS feed. You can obtain the Impact Assessment bulletin by visiting Cisco Security Center at http://www.cisco.com/security, click on IntelliShield Event Responses, select the month/year of the bulletin required, and then look for Cisco Contact Center and Self Service Products Impact Assessment section.
The bulletin from the March 10 security patches is here