OS Patches for IPCC Systems

Answered Question
Apr 1st, 2010
User Badges:

Dear all,


I want to install OS patches on our IPCC system but not sure if the normal patches downloaded from MS site would suffice or i should check for patches on Cisco site. Any advice on way forward would be appreciated.


Regards,


Nnamdi

Cisco cover the process here.


http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1844/product_bulletin_c25-455396.html


Impact Assessment Bulletin

Until April 2008, all Microsoft security update assessment notices were published as Field Notices. Starting May 2008, the Impact Assessment bulletin is published on Cisco Security Center and is available as a free RSS feed. You can obtain the Impact Assessment bulletin by visiting Cisco Security Center at http://www.cisco.com/security, click on IntelliShield Event Responses, select the month/year of the bulletin required, and then look for Cisco Contact Center and Self Service Products Impact Assessment section.


The bulletin from the March 10 security patches is here


http://www.cisco.com/web/about/security/intelligence/IA_mar10.html


Regards,

Geoff

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Aaron Harrison Thu, 04/01/2010 - 02:35
User Badges:
  • Super Bronze, 10000 points or more
  • Community Spotlight Award,

    Member's Choice, May 2015

Hi


UCCX or UCCE?


For UCCX - you must get your patches from the Cisco download site. Helpfully(!), Cisco place these in the CallManager 4.3 OS Updates section, as that product happens to use the same OS.


For UCCE - someone else will comment


Regards


Aaron


Please rate helpful posts..

Correct Answer

Cisco cover the process here.


http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1844/product_bulletin_c25-455396.html


Impact Assessment Bulletin

Until April 2008, all Microsoft security update assessment notices were published as Field Notices. Starting May 2008, the Impact Assessment bulletin is published on Cisco Security Center and is available as a free RSS feed. You can obtain the Impact Assessment bulletin by visiting Cisco Security Center at http://www.cisco.com/security, click on IntelliShield Event Responses, select the month/year of the bulletin required, and then look for Cisco Contact Center and Self Service Products Impact Assessment section.


The bulletin from the March 10 security patches is here


http://www.cisco.com/web/about/security/intelligence/IA_mar10.html


Regards,

Geoff

nonyebuchi Thu, 04/01/2010 - 08:18
User Badges:

Thanks Geoff, that has cleared all my doubts.


Nnamdi

Actions

This Discussion