Have an issue with my archive sync.
we recently moved from local accounts on our devices to a TACACS appliance. I setup a TACACS account for my LMS to use to perform the sync archive. It is a security level 15 account.
i setup the appropriate credentials in device credentials section, removing the old local account, and placing the TACACS account.
Each time I attempt a sync, I am returned the following error:
|*** Device Details for <DEVICE> ***|
|Protocol ==> Unknown / Not Applicable|
|Selected Protocols with order ==> SSH|
CM0151 PRIMARY RUNNING Config fetch failed for <DEVICE> Cause: Couldnot enter ENABLE Mode from USER Mode on Device. Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required.
SSH is the only protocol configured for use on the switch i'm attempting to archive and is the configured protocol within LMS. I can SSH from the machine in which LMS is running and enter configuration mode without a problem. I have increased the SNMP timeout value.
what am I missing here?